1. Acceptance of Terms
By accessing and using Mindful Pet Care ("the Website"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use this Website.
2. Directory Service
Mindful Pet Care is an informational directory service that lists pet care service providers operating in Australia, including veterinary clinics, grooming services, boarding facilities, training services, and pet-related businesses.
The directory is provided for informational purposes only and does not constitute professional veterinary advice, pet care recommendations, or endorsements of any listed service provider.
3. No Professional Advice
The information provided on this Website is not professional veterinary or pet care advice and should not be treated as such. Always seek the advice of a qualified veterinarian or licensed pet care professional with any questions regarding your pet's health, behavior, or care needs.
The Website does not provide veterinary diagnosis, treatment, or professional pet care services. In case of pet emergencies, contact your local veterinarian or emergency animal hospital immediately.
4. Verification Process Disclaimer
While we make reasonable efforts to verify the credentials, licenses, and qualifications of listed service providers, we do not guarantee the accuracy, completeness, or currency of any information provided in the directory.
Users are solely responsible for independently verifying the qualifications, credentials, licenses, insurance coverage, and suitability of any service provider before engaging their services or entrusting them with the care of your pet.
We recommend checking with relevant state and territory licensing authorities, professional associations, and consumer protection agencies before selecting a service provider.
5. No Guarantee or Warranty
We make no representations, warranties, or guarantees of any kind regarding:
- The quality, safety, or appropriateness of services provided by listed businesses
- The accuracy, completeness, or currency of information in business profiles
- The availability, operating hours, or pricing of listed service providers
- The outcomes of any services, treatments, or care provided to your pet
- The qualifications, experience, or competence of listed service providers
- The safety of facilities, equipment, or products used by listed businesses
Inclusion in our directory does not constitute an endorsement, recommendation, or guarantee of quality. Listing is informational only and should not be construed as a seal of approval.
6. Limitation of Liability
To the maximum extent permitted by law, Mindful Pet Care, its operators, owners, employees, agents, and partners shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or related to:
- Your use of or inability to use the Website or directory services
- Any interactions, transactions, or agreements with service providers listed in the directory
- Any services, treatments, care, or products provided by listed businesses
- Any injury, illness, death, or harm to your pet resulting from services obtained through the directory
- Any property damage, financial loss, or emotional distress arising from your use of the Website
- Any errors, omissions, inaccuracies, or outdated information in the directory
- Unauthorized access to or alteration of your transmissions or data
- Any conduct or omissions by third-party service providers
This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damage.
7. User Responsibilities
Users of this Website acknowledge and agree to:
- Conduct thorough independent research and due diligence on any service provider before engaging their services
- Verify qualifications, licenses, credentials, and insurance coverage with relevant authorities
- Read and understand all service agreements, consent forms, and liability waivers before signing
- Ask questions about procedures, qualifications, experience, and safety protocols
- Inspect facilities in person before boarding or grooming services
- Obtain multiple quotes and seek second opinions when appropriate
- Check online reviews and references from multiple independent sources
- Not rely solely on information provided in this directory for decision-making
- Report any concerns about listed businesses to relevant authorities
- Use this directory at your own risk and exercise independent judgment
8. Business Listing Disclaimer
We reserve the right to accept or reject any business listing application at our sole discretion. Listing approval does not constitute verification of qualifications or quality assurance.
We may remove listings at any time without notice for any reason, including but not limited to complaints, regulatory violations, or changes to our listing criteria.
9. Indemnification
You agree to indemnify, defend, and hold harmless Mindful Pet Care, its operators, owners, employees, agents, affiliates, and partners from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including legal fees) arising from:
- Your use of the Website or directory services
- Your interactions with any service provider listed in the directory
- Any services, care, or products you obtain through businesses found via the directory
- Your violation of these Terms of Service
- Your violation of any rights of another party
- Any injury, illness, or harm to your pet related to services obtained through the directory
10. Third-Party Links and Services
The Website may contain links to third-party websites, social media profiles, booking systems, or online services operated by listed businesses or other parties. We are not responsible for the content, accuracy, privacy policies, security, or practices of any third-party sites.
All transactions, agreements, and communications between users and listed service providers are independent of Mindful Pet Care. We are not a party to any such arrangements and bear no responsibility for disputes, contracts, or obligations arising from such interactions.
Your use of third-party services is at your own risk and subject to the terms and conditions of those third parties.
11. User Conduct
Users agree not to:
- Use the Website for any unlawful purpose or in violation of these Terms
- Scrape, harvest, or collect data from the Website using automated tools
- Attempt to gain unauthorized access to the Website or its systems
- Submit false, misleading, or defamatory content
- Interfere with the proper functioning of the Website
- Impersonate any person or entity or misrepresent your affiliation
- Use the directory information for spam, harassment, or unsolicited marketing
12. Intellectual Property
All content on this Website, including but not limited to text, graphics, logos, images, design elements, software, and compilation of data, is the property of Mindful Pet Care or its content suppliers and is protected by Australian and international copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, transmit, display, publish, create derivative works from, or commercially exploit any content from this Website without express written permission from Mindful Pet Care.
Business names, logos, and trademarks displayed in listings remain the property of their respective owners.
13. Changes to Terms
We reserve the right to modify, amend, or update these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to the Website.
Your continued use of the Website after any such changes constitutes your acceptance of the modified Terms of Service. We encourage you to review these Terms periodically.
If you do not agree to the modified terms, you must discontinue use of the Website immediately.
14. Severability
If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
15. Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles.
Any disputes, claims, or controversies arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.
16. Entire Agreement
These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Mindful Pet Care regarding your use of the Website and supersede all prior agreements and understandings.
17. Contact Information
If you have questions, concerns, or complaints about these Terms of Service, please contact us at support@mindfulpetcare.com.au